Woman hits roadblock trying to wire money - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

Woman hits roadblock trying to wire money

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RICHLAND, Wash--  For Danielle Frye, it was only supposed to be a little holiday pick-me-up.

"My dad's been having a hard time with the economy the way it is.  So for Christmas, I thought I'd send him a little bit of money I have saved up," she says.

So she tried wiring him $5,000, but it never went through.

"I got a call from the bank saying there was a government compliance issue and they wouldn't process the wire transfer unless I provided them with information."

That's when Danielle started asking the bank questions.  She says she was directed to the Department of Treasury's website.

"She told me to look for the link that said OFAC/SDN list and that would explain everything."

And what she saw was shocking--a list of suspected terrorists, drug traffickers, weapons dealers.  And right there, a name *close* to her dad's. 

It started to make sense.  But she says it's a case of confusion, and Danny just wanted her money back.

So that's when we called Danny's bank and within minutes they had the problem solved.  

In a statement, the bank says they won't go into specifics.  But generally speaking, they have various policies and procedures in place that are designed to protect the bank and its customers.  They say they're happy to get Danny's case resolved in such an expedient manner.

 

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