Toyota Tri-Cities has fixed more than 700 vehicles
KENNEWICK, Wash;-- Toyota leaders met with lawmakers in the nations capital today to discuss safety and the company's plans for the future, but we wanted to learn what's going on at our local dealerships.
Today we talked with the service manager of Toyota Tri-Cities to find out how they are doing with Toyota's constant presence in the news. He says since the first batch of recalls back in 2007 they have worked on more than 700 vehicles to fix the problems; however, since then, he explains that things have slowed down steadily.
"We have extended our service hours to include not only evenings but Saturdays," service manager Leonard Lord said. "As far as the demand for the recall, it has gone down substantially."
A recent study by Zogby international illustrates that despite the growing recall list, Americans continue to believe, and are comfortable with the Toyota brand. The study states 64 percent of adults nationwide feel Toyota is safer than other companies.