WASHINGTON -- LifeLock leaders have agreed to pay an $11 million State-Federal settlement to pay back consumers, including those in Washington State.
As part of the settlement, the company can no longer claim its services protect consumers from "all" forms of identity theft.
Under the agreement, LifeLock is prohibited from misrepresenting that its services: - Protect against all types of identity theft - Constantly monitor activity on each of its customers' consumer reports - Always prompt a call from a potential creditor before a new credit account is opened in the customer's name - Eliminate the risk of identity theft.
LifeLock also agreed to pay $1 million to cover the costs of the states' investigation. Washington's share is $15,000.
If you signed up for services with LifeLock between April 1, 2005 and March 30, 2009, you might be eligible for a refund. Call the Federal Trade Commission at (202) 326-3757 or online at www.ftc.gov/lifelock.
Each year, experts report about 8 million Americans, including 5,000 Washington residents, become victims of identity theft or identity fraud.
The State Attorney General's Office wants to remind everyone, you can also get a free annual credit report, from each of the three major credit reporting agencies. Call 1-877-322-8228 or request a report online at www.annualcreditreport.com.