BBB helps you make sure you're not getting scammed - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

BBB helps you make sure you're not getting scammed

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KENNEWICK, Wash.- A home improvement and lawn care business received payment from a consumer and then did not perform the paid services.

The consumer filed a complaint with the Better Business Bureau against the owner of William's Home Improvement and Lawn Care Services. BBB was able to confirm with the WA Department of Labor Industries that license of Waylon Williams was suspended back in 2007 for unpaid tax warrants. No phone calls from William's Home Improvement and Lawn Care Services have been returned to the Better Business Bureau.

How can you prevent this from happening to you?


The Better Business Bureau says do your research.
BBB employees can tell you:
Which businesses are registered with the BBB.
What questions to ask businesses before getting involved.
What scams and alerts are out there.
They even rate businesses from A to F and can give you the ratings.

Businesses that are accredited with the Better Business Bureau have committed to resolving conflict with consumers.

When a complaint is filed, the BBB will contact the business. The BBB will mediate discussion between the complaint filer and the business. If no calls are returned, the BBB will drop the business's rating.

The Better Business Bureau's goal? To create trust between buyers and sellers.

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