Frequently Asked Questions about your mobile device - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

Frequently Asked Questions about your mobile device

Frequently Asked Questions

Accessing KNDU/KNDO MOBILE is easy; simply point your wireless browser to http://m.kndu.com  or http://m.kndo.com and bookmark this address for continuous use.

How do I Launch the website from a Text Message?
+ Open the text message that was sent to your phone.
+ Select the "Go to URL" or "Use link" option using the "Menu" or "Options" soft key on your phone.
+ Select http://m.kndu.com  or KNDO http://m.kndo.com using your phone keypad and press OK or GO in most cases the phone will automatically use the embedded link that is inside the text message. You'll see the KNDU/KNDO MOBILE home page, ready for you to enjoy.
+ Add KNDU MOBILE or KNDO MOBILE to your mobile bookmarks using the "Options" or "Menu" softkey.

How do I Launch the website from my Cell Phone Browser?
+ Launch the mobile Internet browser on your phone.
+ Select the "Go to URL" or "Open new link" option using the "Menu" or "Options" softkey on your phone.
+ Enter  for KNDU m.kndu.com and for KNDO it is m.kndo.com using your phone keypad and press OK or GO (there's no need to enter http/:/ on most cell phone or PDA browsers). You'll see the KNDU/KNDO MOBILE home page, ready for you to enjoy.
+ Add KNDU/KNDO MOBILE to your mobile bookmarks using the "Options" or "Menu" softkey.

What do I need to get KNDU/KNDO MOBILE access from my mobile phone?
First, you will need a phone with data access capabilities and a web browser. On some phones you'll see a link marked "Web," "Internet," or "Browser" as soon as the phone is powered up. The link may also be named after your particular phone provider's service.

Secondly, you need to key-in the following address for KNDU is m.kndu.com and for KNDO it is m.kndo.com.  Be sure to bookmark this address for future use. If you need help bookmarking the address, consult your phone's user manual.

What exactly is data access?
Data access allows you to browse the web via your handheld device. Using your mobile web browser typically won't use up minutes on your calling plan, but you'll need a data plan in order to use a Web browser on your phone. Check with your carrier for specific pricing details. Coverage may differ depending on your carrier and phone.

How do I know if my mobile phone will support web browsing?
Consult your user's manual or check with your telephone manufacturer.

I've accessed the KNDU/KNDO MOBILE Web site, but I'm having problems getting the system to respond.
Check to see if you can access other URLs. If not, you may be out of the area covered by your service provider. If you can access other URLs, there may be a temporary problem with the site. Try again later. If the problem persists, however, send an e-mail to karla.beck@kndu.com.

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