YAKIMA, Wash. -- Whirlpool Corporation announced Tuesday of closing its contact center in Yakima.
According to a release sent to KNDO, the closure affects 160 employees. Corporate leader say they'll close the center down by the second quarter of this year.
Whirlpool says they're consolidating because fewer consumers are calling the center.
Two remaining contact centers in Michigan and Tennessee will stay open, resulting in 100 additional jobs.
Whirlpool vice president Kathy Nelson says, "This is no reflection on our Yakima employees who have worked hard to serve the needs of our customers."
The company states they'll provide outplacement and other support to Yakima employees during the transition period.
Whirlpool Corporation is a manufacturer of home appliances, with more than 70,000 employees, and over 60 manufacturing and technology research centers around the world.