City of Richland wins national award for website - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

City of Richland wins national award for website

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RICHLAND, Wash. -- Richland is among seven cities nationwide to receive recognition from the Public Technology Institute for "innovative use of Web 2.0 applications and social media tools to engage citizens, improve efficiency and increase accountability."

PTI presents Web 2.0 State and Local Government Awards for Excellence.

Richland totally revamped its website in late 2010. It now includes many e-services, including municipal bid opportunities, a carbon calculator, a document center of city documents, forms, applications and brochures, job postings and applications, news releases, online sign-up for email updates, commonly requested forms, available city properties, and Request Tracker to submit city concerns, complaints and problems.

"Fundamentally the awards are to raise awareness of the power of Web 2.0 and social media for governments and to encourage that use," said Susan Cable, program manager of PTI's Citizen-Engaged Communities and Web 2.0 programs. "By identifying best practices and sharing that information, other governments can get a vision of how they can be utilized," she added.

PTI also honored the cities of New York, New York; Corpus Christi, Texas; Menifee and Santa Monica , California; Arvada, Colorado; and Chesapeake, Virginia, along with five states, four counties and one city/county.