A business in Richland can proudly display a national award. - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

A business in Richland can proudly display a national award.

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A business in Richland can proudly display a national award.

The owner of Paw's Natural Pet Emporium went to the Global Pet Expo in Florida on Thursday, and came back with a trophy for customer service.

The store has been in business 4 years and has grown from 1200 to 8,000 square feet.

The owner says her employees go above and beyond for the customer.

"We've had a customer looking for a high chair for her dog, they do make them and we did get her one. We've ordered fainting couches, the 1800's style furniture, for some customers," says Owner Dorothy Hunter

Hunter says to celebrate the award they'll be having a customer appreciation day the last Saturday of this month. The store is located on the 1400 block of Jadwin Avenue in Richland.

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