KENNEWICK, Wash.— The Cell Phone Doctor in Kennewick is now open after being closed for a week. The owner says he was having health problems and apologizes to his customers for any inconvenience.
"The last thing we want to do is have upset customers, so we're going to do everything we can to rectify the situation. Anybody that is upset, let us know, and we will take care of it. I apologize for any inconvenience," says Michael Resen-Pickrell, Cell Phone Doctor Owner.
NBC Right Now discovered last week that the store had been closed for several days without notice. Customers were complaining that they had paid up front and their phones were inside the business.