RICHLAND, Wash. -- It was a pleasant surprise for the staff at Kadlec Regional Medical Center. who learned from an e-mail forward that their hospital was voted number five in the country for having the best patient safety ratings.
According to Consumer Reports Magazine, the August 2012 issue, Kadlec scored a score of 71 out of 100 on the consumer reports survey. The highest rated hospital in the country scored a 72.
Consumer Report took data from Leap Frog Organization, and organized data from the State as well as Medicaid.
They considered several factors when calculating their score, including: preventing infections and complications, how often are patients re-admitted, adverse events like falls, communication, use of radiation and scanning, and coordination at discharge.
The patient safety coordinator, Becky Fuller says safety has always been a priority for the entire staff. ""All the staff in the hospital, the physicians, the leadership, they've all contributed to a culture that identifies patient safety as absolutely the most important thing. So I'm very proud and pleased"
Fuller says they will continue to work on improving communication because it is their biggest challenge. She says often times, things like language barriers can be difficult, and they want to transfer patients from unit to unit without any adverse effects.