Officials Using Airport Surveys to Help Improve Service - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

Officials Using Airport Surveys to Help Improve Service

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YAKIMA, Wash.-- City officials have released three new surveys they hope will give them a better idea of what users want out of the Yakima Air Terminal.

They're surveying business owners, travelers at local hotels, and anyone else who uses the facility.

Officials say the results will help them increase service.  

"In order to really grow our air service, we need to have a better understanding of how people use the airport and why they are using the airport, and then what would make them us the airport more often," said Sean Hawkins, the city's economic development manager.

Hawkins says they should have the results in about six weeks, at which point the city and the airport consultants will hopefully begin talks with Alaska Airlines to increase service.

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