Virgin America Best US Airline Performer In 2012 - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

Virgin America Best US Airline Performer In 2012

Posted: Updated:
Photo courtesy: MGN Online Photo courtesy: MGN Online

WASHINGTON (AP) - A report on airline quality says U.S. airlines scored their second-best performance last year, with Virgin America the leader.
    
The annual report released Monday ranked the 14 largest U.S. airlines based on on-time arrivals, mishandled bags, consumer complaints and passengers who were bought tickets, but were turned away because flights were over booked.
    
Airline performance in 2012 was the second highest in the 23 years that Wichita State University in Kansas and the University of Nebraska at Omaha have tracked the performance of airlines. The airline's best year was 2011.
    
Virgin America, headquartered in Burlingame, Calif., did the best job on baggage handling and had the second-lowest rate of passengers denied seats due to overbookings.
    
United Airlines, whose consumer complaint rate nearly doubled last year, had the worst performance.

(Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)

HD DOPPLER 6i
/
  • National NewsMore>>

  • Oregon State Police trooper dragged down interstate during traffic stop

    Oregon State Police trooper dragged down interstate during traffic stop

    Thursday, February 22 2018 6:58 PM EST2018-02-22 23:58:16 GMT
    Oregon State Police trooper dragged down interstate during traffic stopOregon State Police trooper dragged down interstate during traffic stop
    Officer shot in head, taken to Seattle hospitalOfficer shot in head, taken to Seattle hospital

    TALENT, Ore. (AP) - An Oregon State Police trooper was dragged down Interstate 5 when a suspect fled a traffic stop that netted a brick of cocaine.    The OSP says 24-year-old Giovanni Dante White jumped back into his car while a drug-sniffing dog was searching it and fled. The Mail Tribune reports Thursday that the trooper grabbed the steering wheel and was dragged down the freeway with his body partly in the vehicle before he jumped out. Authorities say ...

    More >>

    TALENT, Ore. (AP) - An Oregon State Police trooper was dragged down Interstate 5 when a suspect fled a traffic stop that netted a brick of cocaine.    The OSP says 24-year-old Giovanni Dante White jumped back into his car while a drug-sniffing dog was searching it and fled. The Mail Tribune reports Thursday that the trooper grabbed the steering wheel and was dragged down the freeway with his body partly in the vehicle before he jumped out. Authorities say ...

    More >>
  • Mad Minute stories from Wednesday, February 14th

    Mad Minute stories from Wednesday, February 14th

    Thursday, February 22 2018 4:29 PM EST2018-02-22 21:29:17 GMT

    Here are the extended versions of the KHQ Local News 11 at 11 Mad Minute stories from Wednesday, February 14th.

    More >>

    Here are the extended versions of the KHQ Local News 11 at 11 Mad Minute stories from Wednesday, February 14th.

    More >>
  • Mad Minute stories from Wednesday, February 21st

    Mad Minute stories from Wednesday, February 21st

    Thursday, February 22 2018 2:00 AM EST2018-02-22 07:00:10 GMT

    Here are the extended versions of the KHQ Local News 11 at 11 Mad Minute stories from Wednesday, February 21st.

    More >>

    Here are the extended versions of the KHQ Local News 11 at 11 Mad Minute stories from Wednesday, February 21st.

    More >>