PASCO, Wash. --Franklin PUD is
warning customers of another telephone scam targeting utility customers.
Franklin PUD customers have reported receiving collection calls from individuals
claiming they work for Franklin PUD and that the customer is past due on their electric
bill. Then the "PUD" says they have a truck standing by to shut off their power.
Franklin PUD does
make courtesy collection calls after customers have received a "late bill
payment due" notice in their monthly statement, but these scams are not legitimate calls from Franklin PUD.
Customers may offer to pay
Franklin PUD at that time over the phone, but we do not solicit customers by
phone just for payment. If customers do make a payment by phone, Franklin PUD
gives them a confirmation code.
activity like this should be reported to Franklin PUD and your local police
And if customers are unsure if a call actually is from Franklin
PUD, they should hang up and call Franklin PUD customer service at