Alaska Airlines Double Charges 24,000 Customers! - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

Alaska Airlines Double Charges 24,000 Customers!

Posted: Updated:
SPOKANE, Wash. -
In a letter sent to thousands of customers this week Alaska Airlines says it submitted debit & credit charge files to card processors that contained some "duplicate charges." on purchases from June 11th & 12th. A spokeswoman with Alaska Airlines tells KHQ's Dylan Wohlenhaus that "we are going to do right by our customers" and the charges were in error by the company. The letter goes on to say that the duplicate charges are "being refunded to customer cards on or about June 18th".
 
Alaska Airlines also says some of its customers who were double charged may have received some overdraft fees. The company is asking customers affected to contact the company. A spokeswoman tells KHQ that "we will cover any overdraft fees if need be."
 
Anyone affected by the charges is asked to call the Alaska Airlines customer care phone number at 1800-654-5669 if they have any issues with overdraft fees or funds not being sent back to their accounts.

HD DOPPLER 6i
/
  • Top Stories from KHQHomeMore>>

  • Florida man kills family friend for hitting on imaginary girlfriend

    Florida man kills family friend for hitting on imaginary girlfriend

    Tuesday, October 17 2017 1:48 AM EDT2017-10-17 05:48:50 GMT

    PASCO COUNTY, Fla. - Authorities in Florida say a murder that turned into a shootout with deputies started when a man believed a family friend was hitting on his imaginary girlfriend. According to the Pasco County Sheriff's Office, 30-year-old Brian Disario shot and killed a friend of his mother's, 56-year-old David Armstrong on Thursday. Deputies say Disario believed Armstrong was hitting on his girlfriend, a woman who law enforcement says doesn't actually exist.

    More >>

    PASCO COUNTY, Fla. - Authorities in Florida say a murder that turned into a shootout with deputies started when a man believed a family friend was hitting on his imaginary girlfriend. According to the Pasco County Sheriff's Office, 30-year-old Brian Disario shot and killed a friend of his mother's, 56-year-old David Armstrong on Thursday. Deputies say Disario believed Armstrong was hitting on his girlfriend, a woman who law enforcement says doesn't actually exist.

    More >>
  • Passenger says Delta crew stopped her from singing anthem

    Passenger says Delta crew stopped her from singing anthem

    Tuesday, October 17 2017 12:38 AM EDT2017-10-17 04:38:34 GMT

    SAVANNAH, Ga. (AP) - A Georgia physician says her plan to honor a fallen soldier by singing the U.S. national anthem aboard a Delta Air Lines plane carrying the soldier's casket was stopped by a flight attendant who told her it would violate company policy.

    More >>

    SAVANNAH, Ga. (AP) - A Georgia physician says her plan to honor a fallen soldier by singing the U.S. national anthem aboard a Delta Air Lines plane carrying the soldier's casket was stopped by a flight attendant who told her it would violate company policy.

    More >>
  • Colorado hiker stranded for 3 days credits tips from Bear Grylls for survival

    Colorado hiker stranded for 3 days credits tips from Bear Grylls for survival

    Tuesday, October 17 2017 12:18 AM EDT2017-10-17 04:18:27 GMT

    WINFIELD, Colo. - A Colorado hiker is lucky to be alive after he spent three nights stranded near the summit of a 14,000 foot peak last weekend. Shuei Kato, 36, was reported missing last Sunday when he didn't come home after hiking up Missouri Mountain. On his way down, he took a wrong turn and ended up four miles off the trail with only a few supplies.

    More >>

    WINFIELD, Colo. - A Colorado hiker is lucky to be alive after he spent three nights stranded near the summit of a 14,000 foot peak last weekend. Shuei Kato, 36, was reported missing last Sunday when he didn't come home after hiking up Missouri Mountain. On his way down, he took a wrong turn and ended up four miles off the trail with only a few supplies.

    More >>