Help Navigating Through Affordable Care Act - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

Help Navigating Through Affordable Care Act

Posted: Updated: The Affordable Care Act was announced in 2010, it aims to allow more people access to affordable health care, but starting October the web site, Washington Health Benefit Exchange, will allow enrollment for people to start shopping for different health insurance companies online.

"Washington was very much ahead of the curve in getting a state based exchange here in Washington and it will be a new way for people to get insurance and access to financial help and also get access to customer support to help them through the process," said Bethany Frey, Health Benefit Exchange Senior Communications Specialist. 


But understanding all this new information and navigating the online health care exchange may be confusing for some people. That is why people will be able to call the exchange customer service line, starting in September.

But there is also local help.

Benton Franklin Community Action Committee will be helping people through the enrollment process in person at their Pasco office. 

"Our navigator in person assistance will help individuals both people going through what's called the commercial market and those individuals who are enrolled in medicaid," said Wesley Luckey, HBE Program Director 

The Tri-Cities Chamber of Commerce is also offering help through their newsletter and through a frequently asked questions list on their web site.

"They recently announced that they are delaying the employee mandate to 2015 and really because of that exact reason that it is complicated...people need more time to comply," said Lori Mattson.