Public Gives Yakima fire Services Very High Marks - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

Public Gives Yakima fire Services Very High Marks

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YAKIMA, Wash.-- The city of Yakima just released the results from the online version of the citizen survey, and locals gave Yakima's fire services some very high marks.

This is the second year for the citizen survey, and the first time that people could fill out an online version of the survey.

Many of you didn't hold back when it comes to telling the city what you think is going well.

"They have consistently scored well," said Yakima City Manager, Tony O'Rourke.

And the public agrees; the fire department in Yakima is leaving a good impression on those who live in the city.

"It reflects a great deal of credibility and professionalism and exceptional quality of service, which is great," O'Rourke said.

The results of the online version of the citizen survey came out this week. 87% of the people who participated gave the fire services in the city of Yakima an excellent rating.

Firefighters said this is great news, but they always want to do better.

"I think it's a good indicator, but it lets us know how much more we need to do," said Fire Captain, Tom Schnieder.

And to get better, the fire department is always looking for ways to improve

"Fire services is at a constant state of improvement, evaluation, and seeing if we are really meeting the needs of the people," Schnieder said.

But the city manager said this is a true reflection of how people view what the fire department does.

"I think it means that there is a tremendous trust and credibility for the fire service to the citizens and businesses in Yakima relative to the fire service based upon the ratings," O'Rourke said.

Firefighters said they are constantly looking to improve what they do and train to make sure they are at the top of their game.