Pasco Organization Offers Healthcare Enrollment Help - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

Pasco Organization Offers Healthcare Enrollment Help

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PASCO, WA-- Tuesday is the first day people can sign up for insurance under the Affordable Care Act, but many people are confused about how the whole process works.

It's no secret that the Affordable Care Act is complex, but signing up for a healthcare plan doesn't have to be. 

At Community Action Connection in Pasco, specially trained assisters break down the process to help people get an insurance plan that meets their needs.

"Anybody who comes in our door who wants our assistance, we want to provide them the assistance to get affordable or in some cases free coverage," said Wesley Luckey, Community Action Connection.

Community Action Connection received a grant for more than a quarter million dollars to help people register and provide outreach to people considered at risk. 

But the organization didn't sign anyone up Tuesday and there was no line at the front desk.
But many consumers are making appointments to get some help.

"We're getting calls. We're getting walk-ins. Consumers want to know where they can get insurance. They've expressed to us that frankly they never would've seen themselves in a situation where they've needed healthcare insurance and here they are," Luckey said.

Community Action Connection doesn't want people to be discouraged if they don't understand the healthcare coverage. The one on one appointments work to walk a person through the lengthy enrollment process.

"Trying to pass on that resiliency to our consumers is extremely important and I think that you'll get that best when you have a one on one conversation with somebody that's trying to help you enroll for affordable healthcare," said Ruvine Jimenez, who trains assistants at Community Action Connection.

Community Action Connection's goal is to sign up 3,000 people by the end of 2014.

The organization also trains other healthcare providers to answer patient questions and enroll them.

"We currently serve a lot of people that have no insurance or are under insured. So we really want to assist our patients get coverage as well as anyone else out there in the community," said Terri Rohrman, Tri-Cities Community Health.

Community Action Connections plans to recruit and train 100 community volunteers to assist people as they enroll for coverage.