It's called magicJack and NBC Right Now took a closer look at the device after a local woman said hers was hacked.
PASCO, Wash. - You've seen the commercials... a small device meant to offer the cheapest phone service around. It's called magicJack and NBC Right Now took a closer look at the device after a local woman said hers was hacked.
It's a small device that plugs into your computer and allows you to make calls anywhere in the U.S. Barbara Whitney has been using the technology for years but after months of what she describes as 'heartbreaking phone calls,' she's stopped.
It's been months of random messages in her email. One man from Kentucky actually threatened her.
"The messages he left me were really, really horrible... I mean, they were going to cut my tongue out," said Whitney.
She said she just couldn't take it anymore and eventually started calling the most desperate sounding people back.
"Saying, look, there's no Mr. Anderson . This is just nothing but a magicJack number. Don't call here anymore because I don't want to listen and I get upset," said Whitney.
She said one elderly couple admitted to her they'd given the mysterious Mr. Anderson thousands of dollars.
A computer expert said he's never heard of such a scam and magicJack's are generally safe.
"We see the same thing all the time with emails. They'll open an email from someone they know, open it and assume it's them but it turns out it wasn't. same thing. I suggest proper Internet security," said Salvador Bueno of Cline Computers.
Whitney does have anti-virus software and even got her computer checked out and it's clean. Just last week, she contacted the FBI who told her to contact a federal Internet specialist.
Whitney just doesn't want anyone else to fall for 'Mr. Anderson's' scam.