Credit Card Network Safely Restored at Yokes, Rosauers - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

UPDATE: Credit Card Network Safely Restored at Yokes, Rosauers

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SPOKANE, Wash. - The company that processes electronic payments for local grocery stores involved in a cyber attack, says customers can now safely use their credit and debit cards to buy groceries. 

URM Stores says the attack targeting credit and debit card users at Yokes Fresh Markets in the Tri-Cities, Rosauers in Yakima, and Super 1 Foods in Walla Walla, has been blocked.

In an interview with NBC Right Now President and CEO Ray Sprinkle explained:

"We'd like to also extend our sincere apologies for the frustration and inconvenience that has been caused. We are very humbled by the support that they have shown us and would like to thank them for their continued business."

URM says technicians placed the credit card systems back online Monday night after implementing extra security systems.

However, the company says the extra security won't protect customers who used their cards at the stores before November 25th. Investigators say anyone who used a credit or debit card at URM-affiliated stores prior to that date should pay close attention to bank statements.

As families across the northwest shopped for their Thanksgiving dinners, the secret service began investigating the widespread case of credit card fraud. 

Agents say computer hackers were able to break into the URM network, but a URM doesn't know if or how many people may have had their personal information breached. 

Up until this week, customers had to pay by cash or check. Yokes and Rosaurs stores wouldn't accept debit or credit cards, unless customers wanted to wait in the long lines to pay on a secure dial up debit and credit card machine. 

The cyber attack also involved Super 1 Foods, Family Foods, CenterPlace Market and Trading Company stores in Washington, Oregon, Idaho and Montana. 

A call center will stay open for customers with questions. If you have any concerns feel free to call 1-877-237-7408. You can also visit their web site at www.urmstores.com and look for updates under the "credit/debit card announcements" section.

 

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