Telephone Scam Targets Franklin PUD Customers - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

Telephone Scam Targets Franklin PUD Customers

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Franklin PUD wants to warn you about another telephone scam targeting utility customers. Franklin PUD wants to warn you about another telephone scam targeting utility customers.

PASCO, WA - Franklin PUD wants to warn you about another telephone scam targeting utility customers.

The PUD sways scammers are calling customers, claiming they work for Franklin PUD, and telling the customer that their electric bill is overdue. The callers then tell the customer if they buy a pre-paid cash card and pay all, or part of the past due balance, they'll in turn receive a rebate, or the rest of their balance will be forgiven. 

These are not legitimate calls from Franklin PUD.

Franklin PUD does not give rebates on bill payments or forgive past due balances on accounts.  The PUD does make courtesy collection calls after customers have received a "late bill payment due" notice in their monthly statement. All of those calls are made from a local 509 area code. 

Customers may offer to pay Franklin PUD at that time over the phone, but we do not solicit customers by phone just for payment.  

If you do pay by phone, Franklin PUD will give you a confirmation code for your payment.

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