Check Cell Phone Bills For Hidden Third Party Charges
Consumers are being warned to look closely because some charges have nothing to do with cell phone service.
NBCRightNow.com-- A senate panel has released a new report about the "cramming" practice saying cell phone bills need to be easier to read so consumers will know which charges are for cell phone services and which ones are for outside companies.
The report, from the senate committee on commerce also criticizes the cell phone carriers AT&T, Sprint, T-Mobile and Verizon for taking a cut of the money being billed by the third party companies.
Carriers collect thirty to forty cents on every dollar charged. Some critics said those companies do not have any incentive to warn consumers about extra charges on their bills.
The wireless company's representative on the panel said they do not know when consumers sign up for these outside services. They suggest to look closely at your bills.
"What’s very important here is that consumers have adequate information. That they understand clearly that they have the right, in many cases, to block third party charges on their phone if they'd like to. And in many cases they should be able to take a look at their bill and understand where the third party charges are and who they are from," said FTC Commissioner Terrell McSweeny.
People can block third party companies from putting charges on their bills and if you have any questions, your first action should be to contact your cell phone company.
If you do not like the answer you get there, you can contact the Federal Trade Commission.
To file a complaint, visit the FTC's online complaint service or call 1-877-FTC-HELP (1-877-382-4357).