211 Service Busy, Seven New Counties Added - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

211 Service Busy, Seven New Counties Added

YAKIMA, Wash.  --  211 is off to a great start, and on par with the number of calls they expected.

211 is a social and health services hotline, run locally by "People for People."  If you need a referral to a social service agency, but don't know who to call, 211 can help.

Spokeswoman Amy Peters says they just added seven new counties in Central Washington, and they're getting the word out through local agencies and television ads.

Peters says, "It's an educational process. We're really trying to get the word out, when people have a need, something to donate, or have time to give. We're trying to get that top-of-mind awareness.

211 now offers after-hours service, too.  After 6:00 pm you can leave a message, and they'll call you back the next business day.

Not all cell phone providers carry the 211 service, so there's also a toll-free number you can call.  It's 1-877-211-9274.