211 Celebrates First Anniversary - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

211 Celebrates First Anniversary

KENNEWICK, Wash.- After more than 5,000 calls, the United Way is celebrating the First Anniversary of 211 phone assistance.

The United Way says with each month since they started the service, 211 is getting more and more calls.

About 1,500 calls came in from Benton and Franklin counties over the past year. 

Among them, people looking for help with substance abuse, medical insurance, and one that stands out for the United Way's Beverly Weber, an elderly man who's wife had Alzheimer's, and he just wanted some free time during the week.

"He didn't know who to leave his wife with because he was concerned about her safety, and called 211 and was able to get someone to come into the home and stay with the wife," Weber said. 

The 211 service is now networked statewide. 

That means if you don't live near a relative, you can still get them help by just calling 211 they'll get you in touch with someone near your relatives.

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