911 Calls Always Taken Seriously - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

911 Calls Always Taken Seriously

WEST RICHLAND, Wash. -- People dial 911 to get help. But many times, police officers and firefighters put themselves in danger when responding to emergency calls.

Tuesday's accident involving Walla Walla Sherriff's Deputy Michael Estes reminds us just how dangerous responding to a 911 call can be.

Deputy Estes remains in critical condition at Kadlec Medical Center after his patrol car was hit while he was responding to a 911 call where the caller had hung up .

Local officers say that even if a caller has hung up, the call must still be taken seriously. They say some of the more violent crimes they have seen were from callers who had hung up.

West Richland Sergeant Bill Leach says, "We take all 911 calls seriously ... because we don't know what is going on until we get there."

Officers say the type of 911 response depends on a number of factors, like where the call is coming from, and even the weather conditions of that day.

Officers say that danger is a part of responding to 911 calls and that this is a risk officers unfortunately, have to take.