AT&T Fined More Than $300,000 For Overcharging on Prison Calls
OLYMPIA, Wash. - AT&T has been fined more than $300,000 for overcharging families of prison inmates for collect phone calls from two Eastern Washington state prisons.
The Washington Utilities and Transportation Commission announced the fine today, and also said the phone company will have to issue $67,295 in refunds,
The commission identified 29,971 violations in phone-rate charges during a four-month period in 2005 at Airway Heights Corrections Center in Spokane and the Washington State Penitentiary in Walla Walla.
One individual had 400 separate collect calls that were overcharged by $2,110, and 22 others were overcharged $500 each. Officials say that the majority of the overcharged calls ranged from 30 cents to $1.
AT&T will begin issuing refunds as of Feb. 1. People can contact AT&T at 1-800-826-9923 and ask for a reimbursement form from the company, and can also can check to see if their phone numbers are among the overcharged phone call list. Customers will have seven months to submit their claim to AT&T, from Feb. 1 to Aug. 31.
Copyright 2008 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.