KENNEWICK, Wash. --KNDU has received many calls and emails into our newsroom about problems with area cell phone services.
Right now, we know that there is a Cingular cell phone tower down and it is affecting incoming and outgoing cell phone calls. Technicians at Cingular could not give the location of the tower or tell us all of the areas it affected but did say it went down Saturday evening around 5 and that it is under repair and should be fixed by tomorrow morning.
Cingular says that if you are having problems you can call their customer service center from a land line and get an update to your phone, which should help the problem.
We also received calls about Charter phone and internet services being down. We called them and sat on hold for hours and never got an answer.
We have also gotten reports that QWEST long distance and internet service were nor working. There are also no reports on when those services will be back online.