This report says Washington state government is one of the most effective at communicating with citizens. They say the Governor's town hall meetings are one of the best tools, and also credit the ability citizens have to access a lot of information online.
Soon after taking office the Governor created the GMAP program. That's short for Government Management Accountability and Performance.
This program has a series of open forums where the public's input is key.
"She has gone across the state to ask citizens what are the results you want to hold government accountable for, to make sure that we're measuring the things that matter to citizens. We've often had upwards of 500 people and they could ask any questions that they wanted," said Larisa Benson, Director of GMAP.
The report graded all 50 states in categories including budget management and infrastructure. They found some flaws in the state's financial information system, but they say these issues are being worked on.
Washington is tied for first place with Utah and Virginia.