PASCO, Wash-- A local company becomes an example of how to get on the Better Business Bureau's bad side.
AHO construction had 11 complaints this year alone, nine of those have not been resolved. AHO is headquartered in Vancouver and had been a member of the BBB since 2002.
They have built more than 7,000 homes across Washington. The BBB says the complaints range from service, repair, and product issues. Currently, they are building a new neighborhood off Road 68 in Pasco.
To be apart of the BBB a company must be committed to take care of consumer issues. It is unusual for a company's accreditation to be revoked.
"It's not something that is taken lightly either by the business or by the BBB because we're out there to get the information to the consumers so that the consumers can make a good business decision," said Norma Miller, Business Relations with the BBB.
The BBB can still take complaints about a company that is not accredited. They do recommend also going to a government agency like the Department of Labor and Industries or the State Attorney General's Office.