Trouble Shooting for High Tech Gifts - NBC Right Now/KNDO/KNDU Tri-Cities, Yakima, WA |

Trouble Shooting for High Tech Gifts

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PASCO, Wash. -- So that shiny new high tech toy you got for Christmas has gone on the fritz and the tech support help lines are jammed? fear not,  here are some tips on how you can troubleshoot your tech toy and get it up and running in no time. 

If your tech gadget is not working, first thing to do is google the problem. Seriously. Type in what the issue is. (Example;  PC screen is blank, camera not connected, Internet doesn't connect ) Nine out of 10 times you'll get links to tips that will solve the exact problem. 

 Next, visit the Driver guide. I'm not talking about vehicle drivers, but computer driver files, those important little applications that keep our hardware -- such as video cards, modems, printers and the like -- running well.

These little applications are regularly upgraded and updated and making sure you have the latest version of the driver or control program for your PC gizmos is important for trouble-free operation.

Then hit the forums.   Like PC Mech, a huge forum loaded with technical expertise. For Mac users, try the forums at Mac Rumors.  Solid, reliable advice from experts and consumers who've been where you are and can help.

Finally, check out the Fixya web site, it provides free tech support and help for gadgets, electronic equipment and consumer products, including appliances and even automobiles. Use the search box.

 And of course patience is always a must.  Good luck.