A salmonella outbreak causes stores across the country to pull different peanut butter products off their shelves, but Costco warned there customers the day of.
Costco used new technology to notify customers that purchased Austin or Keebler branded peanut butter sandwich crackers. What they did is have an automated message call every Costco member who purchased the peanut bars.
They said customers who bought the product can get a full refund. The products were recalled because they could be contaminated with salmonella.
Across the country this outbreak has killed six people. Salmonella can be fatal to young children and elderly. Some people can experience fever, nausea, and vomiting.
"We started the phone system about a year and a half ago, but prior to that we were sending letters out to folks. Every individual that had a recalled item would get a letter from Costco. We did that for years," said Craig Wilson, Costco Assistant Vice President for Food Safety.
With the new technology Costco says they can contact members directly on the day something happens. They say it's much more efficient and immediate and it greatly improves the public health status for members.